Leaders by Example | GLS Enterprise: An example of a Management Team

Many business models rely on the ability to distribute a wide variety of goods efficiently, at a competitive cost, quickly, and – above all – reliably. This is why GLS Enterprise, not only an express courier but also a trusted partner for thousands of companies and private individuals who entrust their products for shipment, undertook a Complete Lean Transformation. The company challenged established practices in the pursuit of continuous improvement and customer value.

Given that the company operates over a large area, including branches and distribution centres, the real challenge was ensuring everyone's involvement. This challenge was overcome with an innovative approach, which included workshops in the genba, co-participated by colleagues from different locations who had the opportunity to learn and exchange ideas.

La collaborazione, gli obiettivi comuni, la lingua condivisa e le soluzioni univoche rendono GLS Enterprise un esempio di Management Team.