Improving processes is not only about growing the company; it’s also about fostering united teams and uncovering internal talent.
This is exemplified by Elite, a company comprised of cycling entusiasts that has been providing technological products for the world of bicycles for forty years, and by Nicoletta Sartore, its Chief Operating Officer and a true Team Builder.
The company made the decision to involve the entire team in the process improvement phase, enabling them to manage rapid growth during a period of transformation.
One year after the initial implementation of the lean system, the team, energised by the engagement of its COO, has evolved into a group capable of achieving increasingly ambitious goals. Many team members actively support innovation, and their proactiveness is now recognised by customers and suppliers alike.
A team that smiles, collaborates, and trains side by side truly embodies the environment Nicoletta has cultivated at the headquarters, where the lean system is applied daily to support the growth of the entire company.
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